Links & Resources

Here are some informative links to resources from the State & Territories Government Websites. If you want more details, we suggest you look at the National Website being the Australian Consumer Law website, but from what we can determine it is yet to be fully populated with all the necessary details.

Please let us know what your recommended resources are and we'll try to list them overtime. Email [email protected] with your suggestions.

Office's of fair trading/consumer affairs in Australia:

Consumer rights departments and there specific complaints departments are listed below State by State. New South Wales on-line is the most comprehensive and it's was surprisingly efficient to make a complaint. You receive an automated acknowledgement followed by a Reference Number and sometimes a human response 3 or 4 days later.

New South Wales

13 32 20 or Lodge a Complaint in N.S.W (on-line)


1300 558 181 or Lodge a Complaint in VIC


13 13 04 or Lodge a Complaint in QLD

South Australia

13 18 82 or Lodge a Complaint in SA

Western Australia

1300 304 054 or Lodge a Complaint in WA


1300 654 499 or Lodge a Complaint in TAS

Australian Capital Territory

02 6207 0400 or Lodge a Complaint in ACT

Northern Territory

1800 019 319 or Lodge a Complaint in NT