Links & Resources
Here are some informative links to resources from the State & Territories Government Websites. If you want more details, we suggest you look at the National Website being the Australian Consumer Law website, but from what we can determine it is yet to be fully populated with all the necessary details.
Please let us know what your recommended resources are and we'll try to list them overtime. Email [email protected] with your suggestions.
Office's of fair trading/consumer affairs in Australia:
Consumer rights departments and there specific complaints departments are listed below State by State. New South Wales on-line is the most comprehensive and it's was surprisingly efficient to make a complaint. You receive an automated acknowledgement followed by a Reference Number and sometimes a human response 3 or 4 days later.
New South Wales
13 32 20
www.fairtrading.nsw.gov.au or Lodge a Complaint in N.S.W (on-line)
1300 558 181
www.consumer.vic.gov.au or Lodge a Complaint in VIC
13 13 04
www.fairtrading.qld.gov.au or Lodge a Complaint in QLD
13 18 82
www.ocba.sa.gov.au or Lodge a Complaint in SA
1300 304 054
www.docep.wa.gov.au or Lodge a Complaint in WA
1300 654 499
www.consumer.tas.gov.au or Lodge a Complaint in TAS
Australian Capital Territory
02 6207 0400
www.fairtrading.act.gov.au or Lodge a Complaint in ACT
1800 019 319
www.nt.gov.au/justice/consaffairs or Lodge a Complaint in NT